To be eligible for a return, your item must be in the same condition as you received it, unused or unworn, with tags, and in its original packaging.
You will also need the receipt or proof of purchase. To initiate a return, contact us through the form on the "Contact" page.
If your return is approved, we will send you a return shipping label and instructions on how and where to send your package.
Please note that items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return-related questions via email using the form on the "Contact" page.
You can access the form by clicking on "Contact" in the footer of our website.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (like special orders or personalized items), and personal care goods (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The quickest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we have received and inspected your return, and let you know whether or not the refund was approved. If approved, you will be automatically refunded to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund as well.